24×7 Monitoring & Incident Management
Continuous monitoring with proactive incident detection and resolution.
Product Overview
Cloud Assure enables organizations to adopt and operate cloud environments at scale, securely, efficiently, and with confidence. Our services offer proactive, preventative, and detective capabilities to elevate operational maturity and reduce risk, without limiting your agility or innovation. Acting as an extension of your team, Cloud Assure provides end-to-end operational support right from cloud adoption to migration and management of your cloud operations. We deliver scalable solutions that enable innovation, reduce costs, and ensure business success.
- Multi-Cloud Expertise : 24*7 access to certified cloud professionals
- Incident management : 80% of incidents are proactively detected and notified
- Cost savings : 10-15% annual operational and cost savings, on average
- Proven Cost Efficiency : Unlock 10–15% annual savings on cloud operations
- Certified Professionals : 100% support from certified cloud professionals
Why Cloud Assure?
Cloud Assure empowers organizations with enterprise-grade cloud operations, helping teams focus on strategic initiatives while cloud environments remain secure, available, and optimized.
Always Available
Continuous monitoring of cloud infrastructure, workloads, and critical services to proactively identify operational issues
Always Supported
End-to-end operational management, including incidents, changes, patching, configuration, and routine cloud administration.
Always Secure
Strengthen cloud security through governance, vulnerability management, patch compliance and operational best practices.
Always Optimized
Continuously optimize performance, resource utilization and operational efficiency to maximize the value of your cloud investment.
Independence Day Offer Benefits
| Service Plan | Standard Pricing | Campaign Offer |
|---|---|---|
| Prime | 15% of Monthly Cloud Value (MCV) | 10% of MCV |
| Priority | 20% of Monthly Cloud Value (MCV) | 15% of MCV |
Built for Complex Cloud Environments
Cloud Assure is designed for enterprises running critical workloads across Yntraa Cloud, AWS, Microsoft Azure, private, and hybrid cloud environments. With 24×7 cloud operations, it helps organizations simplify management, strengthen security, and optimize performance and costs.
Yntraa Cloud, AWS & Microsoft Azure Environments
Manage and optimize cloud operations across leading public and sovereign cloud platforms.
Hybrid & Private Cloud Deployments
Simplify operations across distributed hybrid and private cloud infrastructure.
Business-Critical Production Workloads
Ensure high availability, performance, and reliability for mission-critical workloads.
24×7 Cloud Operations
Get continuous monitoring, proactive management, and rapid incident response around the clock.
Enterprises Reducing Operational Overhead
Reduce the burden on internal IT teams while improving efficiency and operational control.
What’s Included in Cloud Assure Offer
Service Request Management
Efficient handling and resolution of day-to-day cloud service requests.
Problem & Change Management
Structured processes to identify root causes and implement controlled infrastructure changes.
Patch & Configuration Management
Keep cloud environments secure, compliant, and consistently configured.
Operational Support
End-to-end support for smooth and reliable cloud operations.
SLA Management
Track service performance against defined SLAs and operational commitments.
Monthly Governance Reviews
Regular reviews of performance, risks, capacity, and improvement opportunities.
Operational Reporting
Clear, actionable reports covering incidents, performance, availability, and operational metrics.
Cloud Optimization & Multi-Cloud Support
Optimize cloud costs, resource utilization, and performance across multi-cloud and hybrid cloud environments, including Yntraa Cloud, AWS, and Microsoft Azure.
Cloud Assure Offer Eligibility & Validity
Key details on who qualifies for the campaign and the terms that apply to the offer.
Campaign Eligibility
This section outlines who qualifies for the campaign offer, covering new subscriptions, plan upgrades, supported cloud environments, and the campaign timeframe within which opportunities must be confirmed.
| Eligibility Criteria | Details |
|---|---|
| New Subscriptions | New Cloud Assure service subscriptions |
| Plan Upgrades | Existing customers upgrading to Prime or Priority plans |
| Supported Environments | Eligible cloud environments hosted on supported public, private, or hybrid cloud platforms |
| Campaign Opportunities | Applicable to opportunities confirmed during the campaign period |
Offer Validity
This section explains the conditions under which the offer remains valid, including the promotional period, approval requirements, applicable terms, and how services outside the subscribed plan are handled.
| Offer Terms | Details |
|---|---|
| Promotional Period | Valid for a limited promotional period |
| Commercial Approval | Subject to commercial approval and service feasibility |
| Terms & Conditions | Standard Cloud Assure Terms and Conditions apply |
| Additional Services | Services beyond the subscribed plan will be quoted separately |