Resiliency Assurance Service.

Stop worrying about downtime. Resiliency Assurance Service (RAS) delivers end-to-end, automated recovery for critical IT systems.

Product Overview

Why Risk Downtime? Achieve True Disaster Resilience.

Building a truly resilient IT environment goes beyond simple backups.
It requires intelligent orchestration and seamless recovery capabilities that ensure your business can withstand and recover from any disruption, making resilience a reality, not just a goal.

Resiliency Services (RAS) focuses exclusively on the most critical piece:
Disaster Recovery (DR), transforming it from a complex manual process into a reliable, automated service.

Resiliency Assurance Services combines proven DR methodologies with cloud-based technologies to deliver cost-effective and reliable enterprise resiliency across your hybrid and multiplatform IT environment.

Why Choose
Resiliency Assurance Service ?

Eliminate Expertise Gaps

Do you lack in-house DR specialists? We provide the managed expertise required to design, implement, and run your disaster recovery plan 24/7, freeing your team to focus on core business initiatives.

Unmatched Cost Efficiency

Avoid the immense capital expenditure (CapEx) of purchasing and maintaining redundant equipment for a dedicated DR site.

Comprehensive Scope

While others offer just tools, our RAS offers a full service: from initial DR Site analysis and configuration to running recurring drills, monitoring replication, and performing the final failover/failback operations. We are your complete resiliency partner.

Built-in Technical Advantages:
Key Features

Automation & Speed

Minimize RTO

Single-click Switchover/Switchback. Automated DR Drills for non-intrusive testing. Application-centric recovery workflows.

Single-click Switchover/Switchback. Automated DR Drills for non-intrusive testing. Application-centric recovery workflows.

Visibility & Control

Real-Time Assurance

  • Centralized Management Console.
  • Real-time RPO/RTO tracking.
  • Alerts on health deviations.
  • Centralized Management Console.
  • Real-time RPO/RTO tracking.
  • Alerts on health deviations.

Flexibility

Any Environment

Support for Heterogeneous IT (Physical, Virtual, Cloud). Agent-based and Agent-less support. Flexible Site options (Hybrid Cloud, On-Prem, Private cloud, Public Cloud etc.)

Support for Heterogeneous IT (Physical, Virtual, Cloud). Agent-based and Agent-less support. Flexible Site options (Hybrid Cloud, On-Prem, Private cloud, Public Cloud etc.)

Process Integrity

Reliable Failover

Failover (unplanned) and Switchover (planned) activities are fully managed.
Automated network and DNS changes.

Failover (unplanned) and Switchover (planned) activities are fully managed.
Automated network and DNS changes.

Pricing

Service Plans Plan Description UOM
Resiliency Assurance Service

(Resiliency Assurance Service Physical Instance Ro- Web Or App Or Middleware)

 Resiliency Service Orchastration And Automation_Per Physical Instance

  • Software subscription, Monitor as well as Management and ongoing steady state support of the service during the contract period is part of providers responsibility.
  • Physical Instance for WEB or APP and replication can happen through using inbuilt or native replication tools along with managed resiliency Orchestration and Portal
  • Customer IT infrastructure is not part of this, same can be subscribed separately from provider with extra charges
 EA
Resiliency Assurance Service

(Resiliency Assurance Service Physical Instance Ro- Db)

 Resiliency Service Orchastration And Automation_Per Physical Instance

  • Software subscription, Monitor as well as Management and ongoing steady state support of the service during the contract period is part of providers responsibility.
  • Physical Instance of DB like MSSQL, Oracle and PostgreSQL
  • Replications happen through using inbuilt or native replication tools along with managed resiliency Orchestration and Portal
  • Customer IT infrastructure is not part of this, same can be subscribed separately from provider with extra charges
 EA
Resiliency Assurance Service

(Resiliency Assurance Service Virtual Instance Ro-Web Or App Or Middleware)

 Resiliency Service Orchastration And Automation_Per Virtual Instance

  • Software subscription, Monitor as well as Management and ongoing steady state support of the service during the contract period is part of providers responsibility.
  • Virtual Instance for WEB or APP and replication can happen through using inbuilt or native replication tools along with managed resiliency Orchestration and Portal
  • Customer IT infrastructure is not part of this, same can be subscribed separately from provider with extra charges
 EA
Resiliency Assurance Service

(Virtual Instance- Db)

 Resiliency Service Orchastration And Automation_Per Virtual Instance

  • Software subscription, Monitor as well as Management and ongoing steady state support of the service during the contract period is part of providers responsibility.
  • Virtual Instance of DB like MSSQL, Oracle and PostgreSQL
  • Replications happen through using inbuilt or native replication tools along with managed resiliency Orchestration and Portal
  • Customer IT infrastructure is not part of this, same can be subscribed separately from provider with extra charges
 EA
Resiliency Assurance Service

Physical Instance – Replicator

 Resiliency Service Block Level Replication_Per Physical Instance

  • This SKU enables and provides only Software subscription
  • Monitor, third party integration, automation, Orchestration as well as Management and ongoing steady state support of the service during the contract period, is part of the customer’s responsibility. Same can be subscribed separately from provider with additional charges.
 EA
Resiliency Assurance Service

Virtual Instance – Replicator

 Resiliency Service Block Level Replication_Per Virtual Instance

  • This SKU enables and provides only Software subscription
  • Monitor, third party integration, automation, Orchestration as well as Management and ongoing steady state support of the service during the contract period, is part of the customer’s responsibility. Same can be subscribed separately from provider with additional charges.
 EA
Resiliency Assurance Service

Integration

 Resiliency Service Integration Of Native Or 3rd Party Tools

Per Manday

  • This service is applicable only based on FEASIBILITY CHECK and further decided as per reference of COMPACTIBILITY MATRIX, which is illustrated in detail, under PSS.
  • This Engineering or professional services for integration may require in case of native tools outside of the interoperability or Portal visibility and integration with data replication monitoring purpose e.g., native or 3rd party tools like Carbonite, Zerto, etc or any Hypervisor or Cloud or storage-based replication
 EA
Resiliency Drill
Management Service		 Resiliency Service – Drill Management_Per Event

  • Start-up Plan (1 To 5 instances)
 EA
Resiliency Drill
Management Service		 Resiliency Service – Drill Management_Per Event

  • Enterprise Plan (6 To 25 instances)
 EA
Resiliency Drill
Management Service		 Resiliency Service – Drill Management_Per Event

  • Enterprise Plus Plan (>25 instances)
 EA
Migration Tool_ Carbonite Carbonite Migrate On-Demand tool for Windows and Linux per job or Per source side Instance.

  • Instance can be physical or Virtual and Maximum validity of Licence is 30 days from the applied date
 EA

FAQS

  • Service Scope and Definition
  • Technical and Operational Details
  • Compatibility and Deployment

Service Scope and Definition

What is Resiliency Assurance Service (RAS)?

RAS is a comprehensive, end-to-end managed service focused on Disaster Resilience (Disaster Recovery). It uses workflow-based automation and orchestration to ensure the fast and reliable recovery of critical IT systems across hybrid and multiplatform environments.

Does RAS cover the entire scope of Business Resiliency?

No. Business Resiliency is a holistic discipline that includes Emergency Response, Crisis Management, Business Continuity, and Disaster Recovery. This offering is specifically limited to the Disaster Resilience (Disaster Recovery) scope.

What are the major components of the RAS offering?

The service is built around three major components:

  • Resiliency Orchestration (RO) for automation, monitoring.
  • Integration of Replication tools
  • DR Drill and management

Is RAS a tool or a managed service?

It is offered as a managed and/or assisted service. While it uses the market leading platform for orchestration & replication, we provide the expertise to design, configure, manage, and execute the DR operations.

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